HEATHROW AIRPORT has published a guide for disabled passengers.
|London's Heathrow Airport - © Ad Meskens / Wikimedia Commons|
Heathrow, which has more than 90,000 passengers requiring special assistance travelling through its terminals, already provides enhanced changing facilities and special processes for re-uniting the passengers with their wheelchairs. The new guide is a further step to ensure that passengers are equipped with the right information, and are fully prepared for their journey.
Paralympian winner Lord Chris Holmes, who is also Disability Commissioner at the Equality and Human Rights Commission, said: ‘Dignity and respect are values we all share, yet too many disabled travellers have experienced the opposite. Airports are complicated places to navigate. Accurate and succinct information is key for passengers who require assistance.’
The guide will be distributed through airport, travel companies, and organizations working with disabled people.
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