Friday 13 May 2016

How not to be late at the gate . . .

AIRLINE passengers who are in danger of not getting to their departure gate in time might never have to miss a flight again. British Airways is developing a smartphone app which tracks the location of travellers and lets them know if they are running late.

The app will calculate whether someone has left enough time to make it to the gate from wherever they are in the airport. It will factor in their average walking speed so customers with a tendency to dawdle or who have children in tow are given more time than those who can move quickly.

Travellers who download the app must agree to share their location with the airline. Their phone will then show a series of warning messages that will urge them to hurry up if they have not allowed enough time. It also shows a map on the phone so passengers can find the quickest route through the airport.

Thousands of passengers miss flights every year and airlines are under strict pressure to shut gates and allow their aircraft to take off on schedule. They are hit with big fines if planes are delayed and have to remove the baggage of passengers who fail to show up.


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