A record 80 million passengers travelled through the UK’s only hub airport in 2018, up 2.7% on last year, with growth boosted by the use of larger and fuller aircraft. #Heathrow is one of only seven airports in the world to achieve this milestone.
Heathrow continued to raise the bar on customer satisfaction scores being named ‘Best Airport in Western Europe’ for the fourth year running, and ‘Best Airport for Shopping’ for the ninth year in the most recent Skytrax World Airport Awards. Terminal 2 beat its international counterparts to win ‘World’s Best Airport Terminal’, with Terminal 5 coming in 4th.
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