On the Runway at Heathrow

A record 80 million passengers travelled through the UK’s only hub airport in 2018, up 2.7% on last year, with growth boosted by the use of larger and fuller aircraft. #Heathrow is one of only seven airports in the world to achieve this milestone.

Heathrow continued to raise the bar on customer satisfaction scores being named ‘Best Airport in Western Europe’ for the fourth year running, and ‘Best Airport for Shopping’ for the ninth year in the most recent Skytrax World Airport Awards. Terminal 2 beat its international counterparts to win ‘World’s Best Airport Terminal’, with Terminal 5 coming in 4th.


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Get into the holiday spirit

GET in to a different type of holiday spirit and start plotting their summer escape now as British Airways launches new routes from Heathrow to Ljubljana in Slovenia and Montpellier in France.

Seats to Slovenia’s capital are available to book on ba.com from today with flights taking off on Mondays and Fridays from July 15 through to September 2, 2019. Fares start from £63.00 one-way* in Euro Traveller.

Situated on France’s southern coast, Montpellier will be served with a four-per-week schedule, departing on Mondays, Thursdays, Fridays and Saturdays from July 15 through to September 2 also. Fares start from £38.00 per person one-way.

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More options for British Airways passengers travelling to and from Moscow

BRITISH Airways has launched a flight from London Heathrow (LHR) to Sheremetyevo International Airport (SVO). Now, British Airways flights are even more convenient for passengers who live in Russia wish to get to the center of Moscow as quickly as possible on arrival.

Sheremetyevo International Airport is located 29 km northwest of central Moscow. British Airways' timetable gives fliers the option of taking an early morning, mid-morning or overnight flight from Terminal 5 to the Russian capital. The new Sheremetyevo flight will be operated by an Airbus 321.

British Airways has major plans. The company is already investing £4.5 billion to improve service and flight quality for customers. This includes the installation of the latest generation in-flight Wi-Fi as well as power in every seat, fitting 128 long-haul aircraft with new interiors and taking delivery of 72 new aircraft. The airline is also investing £600 million specifically in Club World (long-haul business class), including outstanding catering at an altitude of 11,500 meters, and providing the best conditions for sleeping onboard the airline's planes.
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Up in the air . . .

TRAVELLERS around the world recognized the quality of service and exceptional experience offered by Avianca selecting it as the “Best Airline in South America” at the 2018 Skytrax World Airline Awards. This is the eighth time the has company received this award. Avianca also received the award for “Best Economy Class in the Region” and ranked 51st in the Top 100 ranking of best airlines in the world. www.avianca.com

Iberia’s first A350 flight from Madrid landed at London Heathrow on 20 July. It is configured with 31 business class seats, 24 premium economy seats, and 293 economy seats and will fly between Madrid and London on selected weeks between July and August and then from Madrid to New York City. Iberia’s new planes are also good for the environment with fuel consumption and CO2 emissions 25% lower than similar aircraft. www.iberia.com

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Up in the air . . .

BRITISH Airways is celebrating being named Best Family Friendly Airline out of 20 international airlines, looking at how easy they make the travel experience for families. 

As well as sitting families together for free, British Airways was praised for offering families pre-boarding, giving children their own free checked luggage allowance, plus a free allowance for a pushchair and car seat, complimentary special kids meals on longer flights, special children’s in-flight entertainment and free carrycots and baby seats on board flights. 

To help further ease the stress of family travel, this summer British Airways introduced a permanent family check-in zone and security lane at the its hub at Heathrow Terminal 5, which has so far been enjoyed by 150,000 customers.

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Heathrow Enhances Service for Passengers with Hidden and Visible Disabilities

HEATHROW has announced a multi-million pound package of investments and tools to improve the travel experience of passengers with disabilities and mobility restrictions at the airport.

The number of passengers requesting special assistance at Heathrow is rising at approximately 8% annually, with over one million requests in 2017 alone – more than any other European airport. Following a report by the Civil Aviation Authority this year, Heathrow is taking proactive steps to transform its service for these passengers, backed by an investment of £23 million in a revamped, upgraded contract with its special assistance partner, OmniServ.

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Picture Credit: David McKelvey Heathrow Airport, London via photopin

Affordable fares from British Airways

BRITISH Airways has this week announced it is offering customers more fares for under £40 than ever before from Heathrow this winter, with the most affordable starting from £30 or under, each-way. These routes include Luxembourg (from £27), Palma (from £28), Malaga (from £30) and Bilbao (from £30).

It’s the first time in the airline’s history that the company has offered such low fares on 40 of its winter short-haul routes from Heathrow, a firm demonstration of the carrier’s commitment to affordable travel.

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On the runway . . .

AIR Canada has announced the strategic expansion of its international network from Vancouver with new services launching June 2018 to Paris and Zurich, and the start of year-round flights to Melbourne. All flights will be available for purchase starting September 6 at aircanada.com or through travel agents.

In addition, Air Canada is increasing its non-stop Delhi flights from Vancouver that resume October 14, with up to five times weekly service for the 2017/2018 season, and increasing its London-Heathrow service with twice-daily flights for summer 2018.

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Heathrow soars to new heights

HEATHROW recorded its best-ever single month in its history in July as the summer getaway sent passenger numbers soaring to record highs
Breaking all previous monthly records, Heathrow welcomed 7.53 million passengers in July (+1.2% on last July) – averaging 243,000 passengers or the equivalent of the population of Plymouth every day.

Middle Eastern destinations were particularly popular for travellers as fuller aircraft led to a seven per cent increase in passengers to the region, while more flights to Brazil pushed up passenger numbers to Latin America by three per cent.

UK destinations saw five percent passenger growth on the back of recently launched Flybe flights to Scotland.

This summer saw Heathrow introduce new travelling friend ‘Little Miss Explorer’ to its tiniest travellers. Alongside Mr Adventure, the travelling duo launched a new augmented reality app to entertain children travelling with an interactive treasure hunt across the airport

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JAL launches new route between London & Tokyo

JAPAN Airlines (JAL) is set to launch a new direct morning flight each way between London and Tokyo starting from 29th October, 2017.

The new service will operate between Tokyo’s Haneda (HND) and London’s Heathrow (LHR) airports. The outward flight will depart from LHR at 9:30am and arrive at HND the following day at 6:25am, while the return flight will depart from HND at 2:45am and arrive at LHR later the same day at 6:25am.

With the addition of the new daily nonstop service, JAL will operate a total of four flights daily to and from Japan together with its partner airline British Airways (BA). The addition will greatly enhance choice for customers, as both outbound and inbound flights offer completely different departure and arrival timings to those of JAL’s existing services between the two countries.

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Plaza Premium Group celebrates new Heathrow lounge

A NEW arrivals lounge has been unveiled at London Heathrow Airport which will benefit both passengers and airport visitors alike.

The lounge located in Terminal 4 arrivals will feature 25 luxury shower rooms, a lounge and bar area and a new and unparalleled dining concept, Flight Club.

The arrivals lounge can accommodate up to 75 people at any one time and Flight Club is unique to Plaza Premium Group offering a dining experience inspired by healthy eating. The concept has been specifically designed for travellers that are renowned for eating unhealthy whilst travelling.

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Take your pick Miami or Orlando?

OR with these savings maybe both?

My America Holiday is a tour operator specialising in tailor-made holidays to the USA. The company offers everything from city breaks with flights and accommodation to multi-destination holidays, tailor-made fly drive itineraries, escorted tours, cruises and rail holidays.

7 NIGHTS IN 3-STAR ORLANDO FROM JUST £335 PP – FLY FROM MANCHESTER​

Stay at the Celebration Suites at Old Town in #Orlando this May, from just £335 per person. The Celebration Suites has 450 spacious one and two bedroom suites, with balconies or patios overlooking the pool, in a two-story building. Based on two adults and two children staying on a room-only basis and includes direct British Airways flights with a 10th May 2017 departure, flying from Manchester.

7 NIGHTS IN 3-STAR MIAMI FROM JUST £669 PP – FLY FROM LONDON HEATHROW

Stay at the Deauville Beach Resort in #Miami this November, from just £669 per person. Hang loose amid deluxe spaces and stunning ocean views at The Deauville Beach Resort. Its beachfront location stations you a short drive from shopping and entertainment venues of South Beach. Unwind in the jazz club or soothe in the large pool after a day on the beach. This price is based on two adults staying on a room-only basis and includes direct British Airways flights with a 24th November 2017 departure, flying from London Heathrow.

Both these offers must be booked by the 19th March 2017 through www.myamericaholiday.co.uk

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On the runway . . .

FORMULA 1 star Jenson Button enjoyed racing through the skies this week after piloting a British Airways A380 flight simulator at London’s Heathrow Airport.

The former World Champion - who recently announced his retirement from the track - spent 90 minutes perfecting take-off, cruise and landing of the world’s largest commercial aircraft.

The simulator at British Airways’ state-of-the-art Flight Training Centre near London’s Heathrow Airport - where the airline’s 4,200 professional pilots are trained - uses cutting edge motion, audio and graphics technology to deliver a completely immersive experience.

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Flybe Heathrow bound

FLYBE, Europe’s largest regional airline, announced in December that it is heading to London Heathrow for the first time next year to connect the UK’s largest international airport with Scotland, offering a choice of more than 40 scheduled flights a week from Aberdeen and Edinburgh.

The new routes complement Flybe’s well-established London City flights from the two Scottish airports. This route expansion means that, with effect from 26th March 2017, Flybe will offer up to 18 flights a day between London and Edinburgh, and 10 between London and Aberdeen.

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Up in the air . . .

DANCERS from the internationally renowned Bolshoi Ballet and classical superstar Katherine Jenkins staged the world’s first ballet and musical performance in the air, to celebrate the launch of British Airways’ Dreamliner flights from London Heathrow to Moscow, Russia.

Lucky passengers on the inaugural flight of the Boeing 787-9 Dreamliner were taken to new heights with an incredible, surprise performance by Artemy Belyakov and Olga Marchenkova, stars from the legendary Bolshoi Theatre of Russia. 

The dancers were accompanied by one of Britain’s favourite singers, Welsh Mezzo soprano Katherine Jenkins OBE, who gave a spine-tingling rendition of Somewhere Over the Rainbow.

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Picture Credit: Bellevue Fine Art Repro (Scott) flickr.com/photos/8616539@N08/29948583513 ecb-year end2016-8815 via photopin.com

Up in the air …

AER LINGUS has launched an express bag drop service designed to make travel as seamless as possible. It enables travellers to self-tag and check-in their bags once they have their boarding card printed or downloaded to their mobile device. In a matter of minutes or even seconds, Aer Lingus passengers can complete the check-in process, deposit their bag, and proceed towards departures. The Aer Lingus check-in area at Dublin airport has more than 40 self-service express bag drop kiosks.

THE ANNUAL ACI EUROPE Best Airport Awards have been announced. London City Airport was highly commended in the ‘under 5 million passenger’ category, while the winner of the ‘5-10 million passenger’ category was Glasgow Airport.

The highly commended airport in the ’10-25 million passenger’ category was Edinburgh. In the ‘over 25 million passengers’ category, London Heathrow was the winner, and the Accessible Airport Award was won by Dublin.

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