Up in the air . . .

BRITISH Airways is celebrating being named Best Family Friendly Airline out of 20 international airlines, looking at how easy they make the travel experience for families. 

As well as sitting families together for free, British Airways was praised for offering families pre-boarding, giving children their own free checked luggage allowance, plus a free allowance for a pushchair and car seat, complimentary special kids meals on longer flights, special children’s in-flight entertainment and free carrycots and baby seats on board flights. 

To help further ease the stress of family travel, this summer British Airways introduced a permanent family check-in zone and security lane at the its hub at Heathrow Terminal 5, which has so far been enjoyed by 150,000 customers.

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Harry Potter arrives at Heathrow Terminal 5

THE HARRY POTTER™ SHOP has officially opened its doors to passengers at Heathrow Terminal 5.

The shop sells over 200 items, many of them exclusively at Heathrow, from across J.K. Rowling’s Wizarding World. The shop sells newly released products from Fantastic Beasts and Where to Find Them, as well as collectibles, gifts, novelties and souvenirs from Platform 9 ¾ at King’s Cross Station and the West End hit play ‘Harry Potter and The Cursed Child Parts One and Two’.

The shop will be open 7 days a week from 5:30am-­10:00pm and will be visited by more than 16 million passengers coming through Heathrow Terminal 5 each year to travel around the globe.

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Heathrow downloads

PASSENGERS departing from Heathrow’s Terminal 5 this summer will be able to access recent Hollywood movies on their iPhones or iPads to watch during their flight. Using Heathrow EntertainMe kiosks, movies, magazines, and newspapers can be downloaded in approximately one minute. 

Two Heathrow kiosks offering a mixture of free and paid content will be located at gate level in each of Terminal 5’s satellites as part of the initial trial. Passengers can select their content on a screen and pay via ApplePay or with credit or debit cards. 

Roberto Segala, Heathrow’s head of commercial services, said: ‘We are constantly looking to enhance the travel experience for passengers, and these EntertainMe kiosks designed will provide a unique entertainment solution for our customers. The initial trial will take place in Heathrow’s iconic Terminal 5, which serves more than 30 million passengers a year.’

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