Lufthansa provides cabin staff with iPads

LUFTHANSA has been providing its 20,000 flight attendants with iPad Minis. The so-called cabin mobile device (CMD) will be successively issued to the entire cabin crew over the next few weeks. 

This is a major and – above all – visible step in the year of digitization at Lufthansa. The so-called Electronic Flight Bag has already been in operation in the cockpit since the beginning of 2015 and is used by 4,300 pilots for flight planning and operations. At the same time, cabin crew managers also received a tablet, and this is now to be extended to include all cabin crew as a result of the positive experience.

The CMD will allow cabin crew members to access all the data they need to work on board, to access important service manuals and service schedules, and easily view any changes in plans. The CMD heralds a new way of "paperless" working and simplifies existing processes so that staff have more time for customers. Moreover, it significantly improves communication with the personnel on board.

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Heathrow downloads

PASSENGERS departing from Heathrow’s Terminal 5 this summer will be able to access recent Hollywood movies on their iPhones or iPads to watch during their flight. Using Heathrow EntertainMe kiosks, movies, magazines, and newspapers can be downloaded in approximately one minute. 

Two Heathrow kiosks offering a mixture of free and paid content will be located at gate level in each of Terminal 5’s satellites as part of the initial trial. Passengers can select their content on a screen and pay via ApplePay or with credit or debit cards. 

Roberto Segala, Heathrow’s head of commercial services, said: ‘We are constantly looking to enhance the travel experience for passengers, and these EntertainMe kiosks designed will provide a unique entertainment solution for our customers. The initial trial will take place in Heathrow’s iconic Terminal 5, which serves more than 30 million passengers a year.’

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