Up in the air . . .

IN October 2018, the Lufthansa Group airlines welcomed around 13.2 million passengers. This shows an increase of nine percent compared to the previous year’s month. The available seat kilometres were up 8.9 percent over the previous year, at the same time, sales increased by 9.4 percent.

The Network Airlines including Lufthansa German Airlines, SWISS and Austrian Airlines carried around 9.6 million passengers in October – 7.4 percent more than in the prior-year period. The strongest passenger growth of the network airlines was recorded at Vienna hub followed by Zurich.

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Lufthansa offers six new destinations from Frankfurt and Munich

IF you want to escape the foul weather in autumn and winter, you can now book additional and attractive winter destinations with Lufthansa. Because Europe’s leading airline is expanding its offers from Frankfurt and Munich to include six new tourist destinations. 

Lufthansa now flies from Frankfurt and Munich to Eilat (Ovda), the attractive holiday resort on the Red Sea in the south of Israel. 

Starting this winter, Lufthansa will fly to Agadir (Morocco) located on the southern Atlantic coast of Morocco, in the foothills of the Anti-Atlas mountains. The capital of the province of Agadir Ida-Ou Tanane is a popular holiday destination featuring golf courses and endless beaches. 

Trieste (Italy), the capital of the Friuli-Venezia Giulia in the north-east of Italy, is considered one of the literary capitals of Europe, and its many ethnic and religious groups have earned it the moniker of ‘early New York’. 

From winter 2018, Lufthansa once again offers flights to Thessaloniki (Greece) from Frankfurt. The town is the ideal starting point for hikes and explorations of the north of Greece, and it is the transit airport for onward travel to Chalkidiki in the south east. 

Edinburgh (United Kingdom) is the new European destination from Munich. From December 2018, Lufthansa will fly to the Scottish capital, Edinburgh not only has an interesting old town, it is also the perfect starting point for visiting the Highlands. 

Munich is also the starting point for another new destination, Tromsø (Norway). The city is an important cultural centre north of the Arctic Circle and is regarded as an ideal starting point for experiencing the Northern Lights.
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Go economy 'light' with Lufthansa

AS of summer 2018, Lufthansa Group passengers will be able to book a so-called Economy “Light” fare on routes to North America served by Lufthansa, SWISS, Brussels Airlines and Austrian Airlines. 

As the basic rate, the new fare is the least expensive option for price-conscious passengers only travelling with carry-on luggage and who do not require any ticket flexibility. 

For an additional fee, passengers will be allowed to add one piece of luggage or request a seat reservation on an individual basis. Meals and drinks will continue to be served to passengers on board free of charge.

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On the runway . . .

THE launch of a daily service between Frankfurt and Glasgow which was announced by Lufthansa has been welcomed by VisitScotland.

Lufthansa already flies from Munich to Glasgow five times per week on Monday, Wednesday, Friday, Saturday and Sunday, and the new route from Frankfurt further underlines the airlines commitment to the Scottish market.



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Up in the air . . .

IN the 2018/19 winter flight schedule, Lufthansa will be offering the connections from Frankfurt to Jeddah (Saudi Arabia) and Addis Ababa (Ethiopia) as two separate flights. 

Until now, the only connection from Frankfurt to Addis Ababa involved a time-consuming stop-over in Jeddah. 

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Robot to guide passengers in Munich Airport

SHE is 120 centimeters tall, with sparkling, round eyes and a pleasant voice, “Josie Pepper” the robot will be answering questions for passengers in Terminal 2. Whether they need directions to their gate or want to stop at a certain restaurant or shop – #JosiePepper will look them in the eyes and give them a prompt answer.

With the rollout of Josie Pepper, Munich Airport and Lufthansa are breaking new ground: It is the first-ever test of a humanoid #robot equipped with artificial intelligence at a German airport. For the next few weeks, Josie Pepper will welcome travelers to the non-public area of Terminal 2, which is jointly operated by Munich Airport and Lufthansa. In her initial deployment, Josie Pepper, who speaks English, will await passengers at the top of the ramp leading to the shuttle connecting the main terminal to the satellite building. This test phase will be used to show whether Josie Pepper is accepted by passengers.

Pepper was developed by the French company SoftBank Robotics. The lady robot was given the name “Josie” by the staff of Munich Airport and Lufthansa when she arrived at the airport.

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A brand new design for Lufthansa

LUFTHANSA revealed its new, modernized brand image to customers and employees at two major events at the Frankfurt and Munich hubs on Wednesday, the 7th of February. The most visible change is the new aircraft livery. In front of more than 3,000 guests in Frankfurt and Munich, Lufthansa officially presented a Boeing 747- 8 and an Airbus A321 with the new design.

The response to the new appearance was predominantly positive, although some people missed the traditional yellow tone; nevertheless, it will receive a specific function to serve as a means of orientation and differentiation. The color will be found in the future, on every boarding pass and at every Lufthansa counter at the airport, among other things.

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A relaxed start to your journey

LUFTHANSA passengers will now be able to start their journey feeling more relaxed: From now on, they will benefit from an automatic check-in procedure for all flights within Germany and to destinations in Europe. 

The boarding pass for flights booked up to 24 hours before departure will then be sent automatically to the passenger 23 hours before departure – with no need for any manual check-in. This saves time and makes travel preparations easier. 

In order to use this new service, the Lufthansa customers only have to deposit their personal details in their Miles & More account or Lufthansa iD profile.

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On the runway . . .

LAST year, Lufthansa and Munich Airport welcomed over 30 million passengers to Terminal 2. To be more precise, 30.6 million passengers used the terminal for their travel needs in 2017, an increase of 10.6 percent compared to the previous year.

Munich’s airport was already named Europe’s first “5-Star Airport” by London-based ratings agency Skytrax in 2015. In December 2017, Lufthansa joined them as the only European 5-star airline when they received the highest level of quality certification in international aviation from Skytrax. 

Another world best: Terminal 2, along with the Terminal 2 Satellite, which are operated jointly by the two companies, received a special award in March 2017: They were voted World’s Best Airport Terminal at the Skytrax World Airport Awards.

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Above the clouds in comfort with Lufthansa

LUFTHANSA has revealed one of its best-kept secrets and unveiled the concept for its brand new Business Class. It will be available on regular routes for the first time in 2020, with the roll-out of the Boeing 777-9. The new seat is the key element of the service and comfort level in the cabin, which have been improved even further. It was developed with the goal of facilitating the best and soundest sleep up above the clouds.

The brand-new Business Class seat was developed exclusively for the German premium airline together with Lufthansa’s customers. Over 500 guests provided in-depth support during the development phases. Privacy and an optimum of comfort for sleeping are two of the most important needs of passengers on international routes – both are handled perfectly with the new Business Class concept. 

 The new Business Class will also be setting standards from a technological point of view. Thanks to digital interfaces, all the functions of the seat as well as the in-flight entertainment system can be controlled using the passenger’s personal device. Smartphones and tablets can be recharged at the seat using wireless technology. And in the future, anyone who wants to watch one of the movies from the extensive entertainment program will experience the blockbusters on much larger screens, in full HD.   


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Up in the air . . .

THE airlines of the Lufthansa Group welcomed around 12.5 million passengers in August 2017. This shows an increase of 17.4 percent compared to the previous year’s month. The available seat kilometers were up 12.4 percent over the previous year, at the same time, sales increased by 14 percent. The seat load factor improved accordingly, rising 1.2 percentage points compared to August 2016 to 85.8 percent.

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On the runway . . .

THE International Air Transport Association (IATA) has now presented Lufthansa with the “Fast Travel Platinum Award” for its mobile self-service solutions. With the “Fast Travel Program”, IATA pursues the goal of making passengers’ journeys more enjoyable. In particular, the trip is to be made easier for the guest and waiting times are to be reduced. 

The program includes check-in, baggage check-in, document check, flight transfers, self-boarding and baggage claim. The “Fast Travel Platinum Award” honors airlines that offer at least 80 percent of mobile self-services to their customers in these areas. Lufthansa has always been a pioneer in the field of digital services for its passengers. 


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Lufthansa launches new direct flight to San José, Costa Rica

LUFTHANSA will fly direct from Frankfurt to San José twice weekly on Thursdays and Saturdays from 29 March 2018.

Flights will depart from the Lufthansa Frankfurt airport at 13:45 arriving into San José at 17:55 local time. The return flight departs San José at 19:50 and lands at Frankfurt Airport at 15:10 the following day with a flight time of approximately 11 hours.

Return flights in economy are priced from £785.

www.lufthansa.com

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Lufthansa provides cabin staff with iPads

LUFTHANSA has been providing its 20,000 flight attendants with iPad Minis. The so-called cabin mobile device (CMD) will be successively issued to the entire cabin crew over the next few weeks. 

This is a major and – above all – visible step in the year of digitization at Lufthansa. The so-called Electronic Flight Bag has already been in operation in the cockpit since the beginning of 2015 and is used by 4,300 pilots for flight planning and operations. At the same time, cabin crew managers also received a tablet, and this is now to be extended to include all cabin crew as a result of the positive experience.

The CMD will allow cabin crew members to access all the data they need to work on board, to access important service manuals and service schedules, and easily view any changes in plans. The CMD heralds a new way of "paperless" working and simplifies existing processes so that staff have more time for customers. Moreover, it significantly improves communication with the personnel on board.

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On the runway . . .

THE airlines of the Lufthansa Group transported some 9.6 million passengers in March, 14% more than the same period last year, although the popular Easter travel time started at the beginning of April. In the first quarter, 25.2 million passengers, , travelled with the Lufthansa Group, amounting to 13% more than the previous year.

COBALT is the new national airline of Cyprus and is establishing a route structure across the UK, Ireland, Belgium, France, Switzerland, Spain, Israel and Greece. With a network of flying rights within all of the EU and additionally with special rights to the East and South of Europe and it will also use Cyprus as hub to connect Asia, Middle East, Africa and Europe.

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One Airline, 255 destinations in 101 countries

LUFTHANSA Group airlines to fly to 255 destinations in 101 countries this winter. The airlines in the Lufthansa group – Austrian Airlines, Brussels Airlines, Eurowings, Lufthansa and Swiss International Air Lines – will be even a more attractive option for winter holidaymakers and business travellers this winter.

Lufthansa lists a total of 194 destinations in its winter flight timetable and offers approximately 9,668 flights a week.

Austrian Airlines will offer its passengers a wide range of up to 130 destinations in 56 countries for Winter 2016/2017.

Brussels Airlines has significantly expanded its flight timetable, adding services from Brussels to Porto (Portugal), Naples (Italy), Belfast (Ireland),Nuremberg (Germany) and Nantes (France).

Eurowings winter flights 2016/2017 will serve 91 destinations in 34 countries.

SWISS will serve 100 destinations in 44 countries. In addition to this, SWISS will offer connections to holiday destinations around the world in conjunction with its partner Edelweiss during the winter season 2016/2017.

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Up in the air . . . UK to Europe

LUFTHANSA’S budget airline Eurowings has started direct flights from Vienna to London Stansted, Barcelona, and Palma Majorca. 

BRITISH AIRWAYS is to operate a twice-weekly summer service from Heathrow to Palermo, Sicily, from April next year. Fares start from £61 each way, including complimentary hold luggage allowing for the free carriage of golf clubs.

FLYBE has launched a daily winter service from Southampton to Dusseldorf. It will run until March next year.

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Up in the air …

NORWEGIAN AIR has announced plans to launch direct, low-cost flights from Boston and New York to Cork, Ireland – the only transatlantic flights to operate to Cork Airport – as well as onward services from Cork to Barcelona.

LUFTHANSA’s latest route is from Frankfurt to Tampa, Florida. The airline now flies to 18 US cities.

BOURNEMOUTH AIRPORT has said that it has retained its Park Mark status, following a re-assessment by the police. ‘This means that everyone parking their car at the airport can be confident that it will always be parked in a safe environment and that we have strict measures in place for deterring criminal activity,’ says Paul Knight, the airport’s managing director.

IBERIA EXPRESS has confirmed it will launch direct flights from Madrid to Birmingham. The low-cost carrier will operate return flights on Mondays, Wednesdays, Fridays, and Sundays.

RYANAIR is to start twice-weekly flights from Larnaca, Cyprus, to Brussels.

DELTA AIR LINES’ non-stop double daily flights between Athens and New York-JFK are now on sale for travel in summer 2016. Flights will begin five times weekly from March, increasing to a daily service from May.

WIZZ AIR is to start twice-weekly flights from Birmingham to Bucharest, Romania, with fares from £28.49 one way, including all taxes and non-optional charges.

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Lufthansa aims for European first with inflight broadband service

LUFTHANSA has confirmed it will launch in-flight broadband internet services on its short- and medium-haul routes next summer, making it the first European carrier to do so.  

The first aircraft will be fitted with the technology in early summer 2016.

The service will enable passengers to make the most of broadband internet access on their own mobile devices via a wireless network. Lufthansa claims the technology will support a range of online services, including streaming media.

Passengers will also be able to use their mobile phones to send and receive text messages and for the transfer of data based on their own mobile phone contract. Telephone calls on board, however, will still not be allowed, due to customer preference.

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Austrian Airlines launches Manchester-Vienna route

AUSTRIAN AIRLINES has launched its daily service between Manchester and #Vienna, becoming the first airline to do so.  

Welcoming the first passengers at Manchester Airport, Mr Christian Schindler, Lufthansa Group’s regional director for the UK, Ireland & Iceland said: ‘This service has been added to our schedule to meet the demand of our passengers. Over the last few years, Vienna became the number one onward connection destination for Lufthansa passengers departing from Manchester, so it was logical for us to offer direct flights.

‘This not only reduces the travelling time for the passengers but will also increase the number of seats available for other passengers wanting to access the Lufthansa network through or hubs at Frankfurt and Munich.’

Return fares, including taxes and charges, for the new service start at £160 (Light), £175 (Classic) and £215 (Flex), with return business fares from £550.

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