Helsinki Airport breaks another record

THE 20 millionth passenger of the year has visited Helsinki Airport.This historical milestone is the climax of the unprecedented growth in the past few years. The current development programme budgeted at €1 billion helps the airport to prepare for serving up to 30 million passengers a year.

Up to 21 million passengers are expected to visit #Helsinki Airport by the end of the year. The corresponding figure last year was 18.9 million passengers.  Joni Sundelin, Director of Helsinki Airport says that responsibility is a key factor in the growth of Helsinki Airport.

“We do our best to ensure that the volume air traffic can grow responsibly.Helsinki Airport is already a carbon neutral airport.We use renewable energy and fuels and compensate for other emissions.”


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Up in the air . . .

IN October 2018, the Lufthansa Group airlines welcomed around 13.2 million passengers. This shows an increase of nine percent compared to the previous year’s month. The available seat kilometres were up 8.9 percent over the previous year, at the same time, sales increased by 9.4 percent.

The Network Airlines including Lufthansa German Airlines, SWISS and Austrian Airlines carried around 9.6 million passengers in October – 7.4 percent more than in the prior-year period. The strongest passenger growth of the network airlines was recorded at Vienna hub followed by Zurich.

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Up in the air . . .

IN August 2018, Frankfurt Airport (FRA) welcomed some 6.8 million passengers an increase of 8.1 percent year-on-year. Since the beginning of 2018, FRA has achieved growth of 8.7 percent, with European routes continuing to drive passenger traffic.

Lima Airport (LIM) in Peru saw traffic increase by 6.6 percent to about 2.1 million passengers.

Bulgaria's Twin Star airports of Varna (VAR) and Burgas (BOJ) registered combined growth of 5.8 percent to nearly 1.4 million passengers.

Traffic at Antalya Airport (AYT) on the Turkish Riviera surged by 14.7 percent to about 4.9 million passengers.

Ljubljana Airport (LJU) in Slovenia recorded an increase of 3.1 percent to 202,423 passengers.

Fraport's two Brazilian airports in Fortaleza (FOR) and Porto Alegre (POA) reported combined traffic growth of 4.6 percent to about 1.2 million passengers.

The Group's 14 Greek airports achieved overall positive growth of 6.6 percent to some 5.4 million passengers in August 2018.


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Up in the air . . .

LONDON Gatwick is gearing up for its busiest summer on record, with 8,846,000 people set to use the airport during the school holidays. It follows a successful June at #Gatwick, which saw 4.5 million passengers travelling through, with the airport’s long-haul routes growing by +26% year-on-year.

Gatwick’s Canadian routes performed particularly well, in the month that saw world leaders visiting the country for this year’s G7 summit. Winnipeg grew by +66.3% in June, with Edmonton +28.2%, Montreal +23.8% and Calgary +13%.

Other long-haul routes that experienced significant year-on-year growth in June included Lima and Kigali, while emerging short-haul destinations Volos and Tallin also saw large growth rates.

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Until we meet again Moscow

 SHEREMETYEVO International Airport has bid farewell to the players and fans of the 2018 FIFA World Cup. For the past month, Sheremetyevo International Airport witnessed about 33 800 takeoff and landing operations and 4.7 million passengers. The growth was due to the growing demand for air travel during summer holiday season as well as football fans from all over the world, who visited #Moscow and took part in the most anticipated sporting event of the year.

The new Terminal B and the tunnel connecting Sheremtyevo-1 and Sheremetyevo-2 were constructed for the 2018 FIFA World Cup and are part of the Long-Term Development Plan. This plan ensures that Sheremetyevo will increase its capacity to 80 million passengers per year by 2026, making it one of the top 10 largest passenger hubs in the world. The success of the World Cup demonstrates that the Long-Term Development Plan is on pace to meet that target.

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App awards for Gatwick

GATWICK'S new passenger app has won Mobile Innovation of the Year at the National Technology awards and also picked up Mobile App of the Year at the Real IT awards.  The airport also won Cloud Project of the Year at the Real IT awards after becoming the world’s first major airport to introduce a cloud-based Flight Information System (FIDS).

Under the slogan App App and Away, Gatwick’s first passenger app launched at the start of the year and provides personalised, real-time flight updates, gate information and check-in and security queue times straight to your phone.

The new app means that holidaymakers and business travellers can enjoy a more seamless experience when travelling through Gatwick as it boasts a range of features including intuitive maps that guide passengers through the airport using 2,000 navigation beacons located throughout terminal buildings

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Bangkok Airways introduces “Call Center Check-in” service

BANGKOK Airways has recently introduced “Call Center Check-in,” service to facilitate and enhance the services offered to its passengers. The new service is free of charge and is available for all domestic passengers. Passengers, who are interested in using such service, can simply contact Bangkok Airways Call Center at number 1771 (24hrs.) To use Call Center Check-in service, passengers are requested to check-in 24 hours in advance or at least 2 hours prior departure.

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Picture Credit: Pintrest

On the runway . . .

LAST year, Lufthansa and Munich Airport welcomed over 30 million passengers to Terminal 2. To be more precise, 30.6 million passengers used the terminal for their travel needs in 2017, an increase of 10.6 percent compared to the previous year.

Munich’s airport was already named Europe’s first “5-Star Airport” by London-based ratings agency Skytrax in 2015. In December 2017, Lufthansa joined them as the only European 5-star airline when they received the highest level of quality certification in international aviation from Skytrax. 

Another world best: Terminal 2, along with the Terminal 2 Satellite, which are operated jointly by the two companies, received a special award in March 2017: They were voted World’s Best Airport Terminal at the Skytrax World Airport Awards.

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Edinburgh Airport sees another record month

IT'S the seventh consecutive month with over one million passengers using Scotland’s busiest airport.  A total of 1,226,109 people came through the terminal in October, an increase of 8.5% on the same month last year.

Growth in passengers came from the following:

• Ryanair’s six new routes to Milan Bergamo, Girona, Porto, Vigo and Warsaw Modlin which launched in March and the new three per week service to Eindhoven, which launched on the 1st of September.
• Overall more people flew with easyJet with more flights operating to city destinations such as Geneva, Amsterdam, London Gatwick, Paris CDG, Basel and Prague. Bilbao was launched on 30th April and has proved popular with the Edinburgh market.
• Jet2.com operated more services to popular holiday destinations including Las Palmas, Malaga, Pula, Split, Tenerife and Las Palmas. Girona, Almeria, Fuerteventura, Murcia and Naples which have all launched since last year were also popular.
• More passengers travelled between Oslo and Edinburgh with Norwegian as more flights operated and the aircraft were fuller than last year. The new services to Stewart International (New York), Providence Rhode Island and Bradley International (Hartford/Connecticut) further boosted passenger numbers.
• Eurowings launched a new six per week service to Munich in March to join its services to Cologne and Dusseldorf.
• Flybe’s London Heathrow service which launched for the start of the Summer season in March 2017.

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On the runway

FOLLOWING a record summer in which passenger numbers reached eight million in a 12 month period for the first time in its history, Bristol Airport will be seeking views later this month on how to meet demand for air travel over the next 30 years and more. Feedback will help shape Master Plan for 2050.

Currently the ninth busiest airport in the UK, and the fifth largest outside London, Bristol saw passenger numbers grow by more than 10 per cent in 2016. Passing the eight million milestone demonstrates continued strong demand for air travel to and from the South West of the UK, highlighting the need to begin investigating options for extending capacity beyond the current limit of 10 million passengers a year.

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Check-In reinvented

TRAVELLERS today have numerous ways to check-in – on a computer or mobile, at a kiosk or desk, or outside of the airport. However for the airport, this means many different types of systems and expensive infrastructure to do the exact same thing. 

With 42.2 million departing passengers in the first seven months of 2017, Hong Kong International Airport’s check-in process needs to be as efficient, flexible and cost-effective as possible. The new versatile cloud-based mobile kiosks are powered by Amadeus’ common use technology and can be rapidly deployed and relocated for use by the traveller to check-in themselves or by the airport staff to provide full-service operations.

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Up in the air . . .

HEATHROW is proud to announce the unveiling of over 200 stunning GREAT campaign images across Terminal 3, displaying a mix of heritage sites, pioneering British businesses and cultural attractions across the UK.

The UK Government's GREAT Britain campaign artwork at Heathrow showcases the many benefits of visiting and doing business in the UK. The images, which capture the beauty of different parts of Britain and Northern Ireland, have been curated as part of a joint initiative by GREAT and Heathrow.

More than 12 million passengers will be able to view the pictures which highlight scenes unique to the UK - from the Angel of the North located in Gateshead, to the Queen's Guard posted at Edinburgh Castle.

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​Edinburgh is fastest growing UK airport for international passengers

EDINBURGH Airport has welcomed new figures showing that it is officially the UK’s fastest growing airport in terms of international passengers.

The 21% growth in international passengers from 2015 - 2016 at #Edinburgh pipped the Luton for top spot in the table of UK airports above 1m international passengers.

This successful expansion has been reinforced by the fact Edinburgh Airport now, for the first time ever, has over 200 routes on sale.

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On the runway . . .

THREE of Gatwick’s major carriers will move terminals this January. 

• British Airways will move to the South Terminal,
• Virgin Atlantic will move to the North Terminal, and
• easyJet, which currently operates out of both terminals, will consolidate its operation in the North Terminal.

These changes will improve the experience for passengers at #Gatwick with brand new facilities including state-of-the-art technology at check-in, security and immigration as well as new bag-drop zones along with new British Airways and Virgin Atlantic lounges. It will also simplify and streamline the journey through the airport for passengers.

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On the runway . . .

GATWICK Airport has had a record November with millions more passengers travelling through the airport annually as further connections to Hong Kong are announced by Cathay Pacific.

• Gatwick adds 2.7m passengers to its annual passenger total

• Record 2.8 million passengers travelled through the airport in November, +7.3% on the same month last year

• Long-haul growth rockets +20% and cargo +12%

• Cathay Pacific announces that current four-times-weekly Hong Kong service will go daily from June 2017

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Check-in procedure change at Vic Falls Airport

SINCE the opening of the new Victoria Falls International Airport there have been changes to check in procedure. Historically drivers and guides were able to join guests in the check-in queue and assist them all the way to the counter and with their check-in. This is now no longer allowed and the drivers and guides have to leave the guests once they join the queue. This is for security reasons and to avoid congestion in the queues. After check-in, guests will be directed to the immigration section for security screening and immigration formalities. After passport control, guests will go through to the departure Lounges.  These are security regulations applied by the Civil Aviation Authority of #Zimbabwe, according to International guidelines and will not be compromised.

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Harry Potter arrives at Heathrow Terminal 5

THE HARRY POTTER™ SHOP has officially opened its doors to passengers at Heathrow Terminal 5.

The shop sells over 200 items, many of them exclusively at Heathrow, from across J.K. Rowling’s Wizarding World. The shop sells newly released products from Fantastic Beasts and Where to Find Them, as well as collectibles, gifts, novelties and souvenirs from Platform 9 ¾ at King’s Cross Station and the West End hit play ‘Harry Potter and The Cursed Child Parts One and Two’.

The shop will be open 7 days a week from 5:30am-­10:00pm and will be visited by more than 16 million passengers coming through Heathrow Terminal 5 each year to travel around the globe.

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Runway News

NORWEGIAN carried almost 2.8 million passengers in October, an increase of 16 per cent compared to the same month in the previous year. The load factor was 88.4 per cent, an increase of 0.6 percentage points. Norwegian’s long-haul routes had a load factor of 95 per cent and a 56 per cent passenger growth.

A total of 2,766,743 chose to fly with Norwegian in October. This is 380,837 more passengers than the same period last year. The total traffic growth (RPK) increased by 24 per cent, while the capacity growth (ASK) increased by 23 per cent.

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Hairaising Heathrow

CELEBRITY hairdresser Bradley Smith is to open the first arrivals blow dry bar inside Heathrow Terminal 5.

The stylist, whose celebrity clients include actress Ayda Field, wife of Robbie Williams, won the prestigious three-year contract after a competitive pitch process against high profile brands.

The Bradley Smith Hair Express Bar is now offering blow-dries in 15 minutes – tapping into the trend for treatments on-demand.

The salon will offer a walk-in service but appointments can also be made via the Bradley Smith website so clients can sit down as soon as they arrive in the UK.

Bradley Smith, said: “This is all about giving customers what they need when they land at Heathrow. Arrivals should be about getting the essentials as quickly as possible. Speed and efficiency are key, especially for business travellers arriving for meetings.”

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Picture Credit: Artur Chalyj flickr.com/photos/112829563@N02/11826052763 Hair via photopin.com

On the runway . . .

BELFAST International Airport has had its busiest September ever with record numbers of passengers using the facility.

A total of 488,680 passengers passed through Northern Ireland’s main airport, which exceeded by 7,800 the previous September record set in 2007. The figure is up 73,000, or 17.5%, over September last year.

The figure brings to 3.8 million the total number of passengers in the first nine months of the year.

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