Travel support for those with communication difficulties

GOVIA Thameslink Railway (GTR) is introducing sets of innovative rail travel access aids to support passengers who need help with communication, such as those who are hard of hearing or have language or learning difficulties.

The Accessibility Communication Guide, the second aid, is a pictorial guide that makes it easier for GTR customer service staff and passengers with communications support needs to understand each other. 

Customers can simply point to photographs or pictograms to explain what help they need: getting onto their train, catching a bus or taxi outside the station, finding a toilet or a public phone.

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Cameron announces support for flood-hit north as bookings dive

BRITAIN’S prime minister has announced a package of measures to boost the north of England’s tourism industry and encourage holidaymakers to visit the region over the Easter break. Part of Cumbria, Lancashire, and Yorkshire were hit by serious flooding in December.

The aid package will include £2 million of government funding which will be used to fix bridges, re-build walls and restore footpaths in the Lake District National Park.

David Cameron said: ‘From York Minster to Honister Mine, Carlisle Castle to the Leeds Armouries, the north has some of the most iconic tourist attractions the UK has to offer. So it is absolutely right that we do everything we can to make sure these businesses feel supported and ready to receive visitors.

‘The measures we’ve announced today are an important step, showcasing the best the region’s tourist industry has to offer while helping one of its key attractions in the Lake District National Park get back on its feet.”

The government’s support comes after some businesses in affected areas reported a drop in bookings of up to 60%.

Go Holiday news : www.govillasandcottages.co.uk

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