Wednesday 13 April 2016

Let the renter beware!

THE arrival of spring kicks summer vacation planning into high gear – for many that means finding a self-catering rental. But before booking that dream holiday home, travellers need to think twice about who they rent from as it makes a big difference when it comes to safety, service, and peace-of-mind, according to a survey in the US by Wyndham Vacation Rentals. 

Almost 90 percent of do-it-yourself hosts secretly dread doing the things needed to guarantee a great holiday: dealing with guests, handling inspections, and cleaning the apartment or house. As a result, almost 70 percent of travellers who have tried both would prefer to rent from a professional management company as opposed to an owner during their next stay.

The private space and home-like amenities of vacation rentals have strong appeal; 89 percent of those who never tried a rental would consider doing so, but tales of vacation rentals gone bad when booking directly with a homeowner weigh on renters' minds. Sixty-two percent of all vacationers worry about not being able to get problems solved quickly and nearly half (46 percent) are not confident that they'll get what they anticipate when renting directly from an owner.

‘The survey underscores that travellers want to know their vacation is in the hands of someone they can trust,’ said Gail Mandel, CEO, Wyndham Vacation Rentals. ‘Being a homeowner doesn't necessarily make you qualified nor interested in running a bed and breakfast. The reality is most homeowners don't have the time to adequately meet guest expectations when it comes to safety, cleanliness, and assistance, and as a result they find the tasks daunting.’



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