On the runway . . .

TURNING up to the airport with an expired passport will be a thing of the past for Air New Zealand customers. The airline's mobile app is now able to scan and save passport information and send a timely reminder when it's time to renew.

Every month around 550 customers turn up to the airport with an expired passport, triggering a stressful situation for would be travellers.

Air New Zealand customers can now use their smartphone camera to capture and save their passport details. Not only will this streamline their check-in experience, it also triggers expiry reminders including providing handy click through links to renew New Zealand, Australian, British and American passports.

Currently around 10 percent of Air New Zealand customers type their passport details incorrectly as they check in online. By saving these to their profile, customers will enjoy a faster check in experience and rest easy in the knowledge that their travel document has been entered correctly.

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