On the runway . . .

TURNING up to the airport with an expired passport will be a thing of the past for Air New Zealand customers. The airline's mobile app is now able to scan and save passport information and send a timely reminder when it's time to renew.

Every month around 550 customers turn up to the airport with an expired passport, triggering a stressful situation for would be travellers.

Air New Zealand customers can now use their smartphone camera to capture and save their passport details. Not only will this streamline their check-in experience, it also triggers expiry reminders including providing handy click through links to renew New Zealand, Australian, British and American passports.

Currently around 10 percent of Air New Zealand customers type their passport details incorrectly as they check in online. By saving these to their profile, customers will enjoy a faster check in experience and rest easy in the knowledge that their travel document has been entered correctly.

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Air New Zealand flying high

AIR New Zealand has been named Top Airline in the World by prestigious US magazine Condé Nast Traveler in its 30th annual Readers' Choice Awards.

The luxury and lifestyle travel magazine cited Air New Zealand's close attention to seat comfort, with ample legroom on its wide-body planes. It also praised the Economy Skycouch™ product in the Economy cabin which is a row of three seats which easily convert into a flat surface for rest, relaxation or play. It also commended the airline for serving customers award-winning New Zealand wine.

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New Zealand Campaign in the US

THOUSANDS of commuters in New York's Penn Station are stopping in their tracks to check out a display promoting a holiday in New Zealand. Penn Station is the busiest travel hub in America, with around 650K people using it each day.

The campaign runs until the end of February and is a joint venture with United Airlines and Air New Zealand. 

The space used in the station is owned by United and it's the first time they have worked with a tourism board. The work is part of a larger national digital campaign promoting New Zealand in the US, with additional promotional activity in 6 major airports across America and material in United Airlines' in-flight magazines and guides.

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NZ set for tourism drive

AIR NEW ZEALAND and Tourism #NewZealand have announced a marketing partnership worth more than NZ$20 million over the coming financial year to promote New Zealand to new and existing international markets. 

The organizations are to invest more than NZ$10 million each over 12 months in joint marketing activity in the key markets of Australia, China, North and South America, Japan, Hong Kong, Singapore, the Philippines, the UK, and Europe.

It will build on the momentum of previous years with a particular focus on encouraging visits to New Zealand during the off-peak periods.

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Picture Credit: By Sids1 from New Zealand - Mangawhai Heads Beach Pano, CC BY 2.0, https://commons.wikimedia.org

Profit spike for Air New Zealand

The Hub "Air New Zealand headquarters"
by Pana Kiowchaoum (ภธา เขียวชะอุ่ม) - via Wikimedia Commons

AIR NEW ZEALAND has announced a 30% lift in pre-tax earnings to NZ$332 million (£169 million) for the year ending 30 June, marking three years of earnings growth.

The airline has attributed the result to the introduction of its Boeing 787-9 Dreamliners, renovations to its B77-200ERs, and new terminals and lounges at Los Angeles and London Heathrow airports.

Alliances have also helped the carrier to see a positive year including those with Virgin Australia, Cathay Pacific, and most recently Singapore Airlines.

Said Air New Zealand’s CEO, Christopher Luxon: ‘Strong alliances such as this provide us with a platform for sustainable growth, allowing us to open up new routes and markets across the Pacific Rim.’


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Safe flying with the Hobbit

AIR NEW ZEALAND is giving fans a sneak peek at its next in-flight safety video, which will celebrate the final film in The Hobbit Trilogy - The Hobbit: The Battle of the Five Armies.

The video features cameo appearances from director Sir Peter Jackson and cast members of the films.

The airline’s latest safety video follows the highly successful An Unexpected Briefing released in 2012, which has become a global hit with more than 12 million views online.

The new video is expected to be rolled out across the airline’s fleet from late October.

Air New Zealand is renowned for its innovative safety videos which have collectively clocked up more than 30 million hits online and been viewed by millions of passengers on board. 

 Past hits include Safety Old School Style featuring America’s sweetheart of comedy, Betty White, and a collaboration with Sports Illustrated Swimsuit to celebrate its 50th anniversary - Safety in Paradise.

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