Actual complaints from dissatisfied travellers . . . made me cry with disbelief!
"Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers"
"It took us nine hours to fly home from Jamaica to England. It took the Americans only three hours to get home. This seems unfair."
"When we were in Spain, there were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us there would be so many foreigners."