VIRGIN Trains’ role in transforming rail journeys between Scotland and England has been recognised at a prestigious awards ceremony in Glasgow.
The intercity operator was named as Public Transport Operator of the Year at the Scottish Transport Awards, cementing its reputation as the UK’s leading long-distance rail service.
Virgin Trains has seen strong customer satisfaction levels and record passenger numbers on its east coast and west coast routes over the past year following a raft of investment, innovation and customer service improvements.
On the east coast route between Edinburgh and London, passenger numbers grew by 8% last year as train interiors were overhauled on its entire fleet and 45 additional services between the capitals were added.
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