International Air Transport Association (IATA) has now presented Lufthansa with the “Fast Travel Platinum Award” for its mobile self-service solutions. With the “Fast Travel Program”, IATA pursues the goal of making passengers’ journeys more enjoyable. In particular, the trip is to be made easier for the guest and waiting times are to be reduced.
The program includes check-in, baggage check-in, document check, flight transfers, self-boarding and baggage claim. The “Fast Travel Platinum Award” honors airlines that offer at least 80 percent of mobile self-services to their customers in these areas. Lufthansa has always been a pioneer in the field of digital services for its passengers.
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