EUROPCAR is trialing its Roadside Assistance Express scheme in Scotland. The aim is to get drivers back on the road as quickly as possible if they should experience a breakdown.
With standard roadside assistance, the customer and the broken down vehicle are taken to the closest Europcar branch, where the customer is given a replacement vehicle. With the Express service, customers get a replacement vehicle brought to them wherever they are.
Ken McCall, managing director, Europcar UK, said: ‘Customers in Scotland can drive to remote locations, often several hours away from a Europcar branch. The new service being trialed in Scotland is designed to save customers from having to travel to their replacement vehicle in the event of a breakdown.’
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