TAJNESS—the group’s brand and operations philosophy for the future. For more than a century Taj Hotels has welcomed guests with a signature warmth, a practice of perfection, a culture of generosity and a clear sense of true Indian hospitality. Tajness seeks its inspiration from the nobility of this Indian heritage and blends it with local cultures to deliver an unparalleled experience of sincere care at its 100 hotels around the world.
The Tajness experience at Taj hotels will focus on delivering a consistency in service and providing a taste of Indian tradition mixed with authentic local experiences. Sensorial touchpoints are key to the brand experience and several elements will be consistent across hotels.
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Picture Credit: By Vikramdeep Sidhu from Jhajjar, India - The Taj Hotel Mumbai, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=41479892