THOMAS COOK has cancelled all bookings to #Tunisia up to and including October 31 following the decision by the government’s Foreign and Commonwealth Office not to revise the current travel warnings about the country.
In a statement, the company said: ‘We appreciate that this may be frustrating for our customers who have been looking forward to their holiday and we would like to assure them that we are doing our upmost to ensure they are still able to enjoy a Thomas Cook holiday by offering the following options:
Thomas Cook said it was individually contacting customers whose bookings are affected, prioritizing those due to travel soonest.
Go Holiday news : www.govillasandcottages.co.uk
In a statement, the company said: ‘We appreciate that this may be frustrating for our customers who have been looking forward to their holiday and we would like to assure them that we are doing our upmost to ensure they are still able to enjoy a Thomas Cook holiday by offering the following options:
- Customers who are due to travel up to and including October 31 2016 are able to cancel or amend their holiday to another destination free of charge.
- Customers who wish to re-book an alternative summer 2016 holiday are being offered free amendments to an alternative Thomas Cook holiday of their choice, paying only any difference in price.
- Customers booking a new holiday departing before October 31 will be offered a £30 per person discount regardless of whether the alternative is cheaper or more expensive.’
Thomas Cook said it was individually contacting customers whose bookings are affected, prioritizing those due to travel soonest.
Go Holiday news : www.govillasandcottages.co.uk
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