The advice comes after users of a holiday lettings website found themselves handing over money for accommodation that did not exist or was not available.
Lauren Haas at BL Claims Solicitors says deals on some websites are often very attractive, particularly to couples searching for September bargains after the school holidays end. But people are often unaware that they have very little protection in law if a listing turns out to be inaccurate or fraudulent.
Customers can help to protect themselves by being aware of the pitfalls and taking measures, such as paying by credit card instead of debit cards or by bank transfers.
‘It’s a case of buyer beware,’ says Ms Haas. ‘Legitimate holiday rental websites are not generally liable for any financial losses incurred by people who fall victim to a scam – even if a criminal has used the site fraudulently – and they are under no obligation to carry out checks to verify whether what is being offered is available. Some sites have reacted by offering insurance against bogus advertisers and this is well worth considering. If you’re spending thousands on a holiday villa by bank transfer, a policy with fraud protection could give you peace of mind – just be sure to check the terms and conditions carefully.
‘Be very suspicious if you are asked for the price of the rental upfront and are asked to send it to a foreign bank account or through a method such as Western Union or a telegraph transfer, as these payment methods are notorious for being used by criminal gangs.
‘Don’t rely on PayPal protection – holidays are not covered by this.
If you can, pay by UK credit card because as long as the sum you pay is more than £100, you will have protection under the Consumer Credit Act. And lastly, listen to common sense – generally speaking, if something seems too good to be true, it probably is.’
Go Holiday news : www.govillasandcottages.co.uk
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Go Holiday news : www.govillasandcottages.co.uk
All your holiday needs: IN PRINT - ON-LINE - DiGiMAG - SMARTPHONE -TABLET - BLOG - TWITTER - G+ - FACEBOOK
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