PEOPLE looking for the best flight deals can hold British Airways seats for up to 72 hours at a cost of £5 through ba.com. The facility offers customers the time to ensure that they get the best fares and are content with their flight choices before paying for them. If within 72 hours customers want to pay for their flights, the hold deposit is refunded and the ticket can be bought.
Drew Crawley, British Airways’ chief commercial officer, said: ‘There’s nothing more frustrating than seeing a great flight price but not being able to book it straight away, either because you may need to get the time off work or check it’s OK with family or friends – then coming back and finding there are no seats left or the price has changed.
‘Now customers can see the price, hold their seats and be sure that’s all they’ll pay, up to three days later. Feedback from customers means we are confident that this reassurance will prove very popular.
The hold fees for the UK and Europe are £5 and €5 respectively for short-haul flights, and £10 ($10 (for those booked in the US) and €10 for long-haul flights. For all other currencies, the hold fee is converted from the pound sterling figure.
Only one person’s name is needed to hold the flights. The names of all passengers can be added within 72 hours of the booking being held.
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