The Devon-based agency came second in the Best Medium Cottage/Self-Catering Booking (UK properties) at the 2014 British Travel Awards, having achieved first place last year.
Helpful Holidays general manager Moray Bowater, said: ‘We’re proud and honoured to have been continuously highly placed and immensely grateful to all those who took the trouble to vote for us. It is a wonderful credit to our team and home owners, as well as a testament to the level of service and quality of properties offered by Helpful Holidays overall.
‘Helpful Holidays has always stood for reliable, un-hyped and outstanding service to its customers, which this award recognises in the best possible way – via the votes of those we serve and those who know us.’
The agency was also awarded joint first place in the 2014 Which? Travel members’ survey of UK self-catering accommodation, achieving Recommended Provider status for three years in succession with a high customer score of 95%.
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Picture Credit: "Tallet House, Lustleigh, Dartmoor" from Helpful Holidays portfolio