EASYJET has become the first airline at Manchester Airport to install a fully automated bag drop facility for customers.
Customers are welcomed by easyJet ‘Welcome Hosts’ who guide them to the auto bag drop area where they place their bags on a scale. A luggage tag is automatically generated, passports are checked and cameras authenticate that tag information is correct. Bags are then dispatched on conveyor belt.
Ali Gayward, commercial manager at easyJet, said: ‘We recognize that our customer’s airport experience is a hugely important part of their overall journey, so we are delighted to have launched this service for our customers flying from Manchester Airport.
Customers are welcomed by easyJet ‘Welcome Hosts’ who guide them to the auto bag drop area where they place their bags on a scale. A luggage tag is automatically generated, passports are checked and cameras authenticate that tag information is correct. Bags are then dispatched on conveyor belt.
Ali Gayward, commercial manager at easyJet, said: ‘We recognize that our customer’s airport experience is a hugely important part of their overall journey, so we are delighted to have launched this service for our customers flying from Manchester Airport.
‘The self-service kiosks provide a glimpse into the future of airport design and enable our customers to have unique use of the most innovative state-of-the-art facilities. As we approach the summer, our busiest time of the year, we want to ensure that customers have a seamless journey through the airport, enabling their summer holidays to get off to the best of starts.’
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