THE Civil Aviation Authority (CAA) is advising passengers to make sure that they have access to their ATOL (Air Travel Organisers Licence) certificate when abroad. It might be a paper copy, or as a document or attachment that could be accessed on a mobile phone or tablet device.
The certificate authenticates that the holiday is financially protected and also confirms the agency protecting it. The authentication would imply that if the travel company fails, tourists will be refunded – or if already abroad, repatriated at no extra cost.
The ATOL certificate also explains what to do and who to contact if a travel operator fails.
Head of ATOL, Andy Cohen, said: ‘As long as you have an ATOL certificate, you can rest assured your holiday is financially protected and, if your travel company collapses you will not lose out. If you are yet to fly, we will make sure you receive a full refund and if you are abroad we will work to ensure you can finish your trip without disruption. It is important to take your ATOL certificate with you abroad, so you know what to do and who to contact.’
Go Holiday news : www.govillasandcottages.co.uk
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