Airport and travel guide for the disabled

HEATHROW AIRPORT has published a guide for disabled passengers.

London's Heathrow Airport - © Ad Meskens / Wikimedia Commons

The guide, a passport-sized leaflet, presents the services that disabled people and their families can expect from airlines, travel companies, and airports. It also offers legal advice and tips for a smooth journey, covering areas such as assistance dogs, accessibility, getting mobility and other essential equipment for on board and seating arrangements.

Heathrow, which has more than 90,000 passengers requiring special assistance travelling through its terminals, already provides enhanced changing facilities and special processes for re-uniting the passengers with their wheelchairs. The new guide is a further step to ensure that passengers are equipped with the right information, and are fully prepared for their journey.

Paralympian winner Lord Chris Holmes, who is also Disability Commissioner at the Equality and Human Rights Commission, said: ‘Dignity and respect are values we all share, yet too many disabled travellers have experienced the opposite. Airports are complicated places to navigate. Accurate and succinct information is key for passengers who require assistance.’

The guide will be distributed through airport, travel companies, and organizations working with disabled people.

Go Holiday news : www.govillasandcottages.co.uk
All your holiday needs: IN PRINT - ON-LINE - DiGiMAG - SMARTPHONE -TABLET - BLOG - TWITTER - G+ - FACEBOOK