Monday, 7 April 2014

Baggage handling gets better

AIRLINE baggage delivery hit an all-time high in 2013, with the mishandling rate dropping more than 21 percent from 2012, according to air transport IT specialist, SITA. The rate of mishandled bags in 2013 was 6.96 per thousand passengers, which was half the rate reported ten years ago, despite a 65.6 percent increase in passenger numbers over the same time period. The total annual cost of mishandled bags to the industry fell 19.9 percent.


In 2013, passengers reported 21.8 million mishandled bags. More than 81 percent of these were delayed bags, with baggage transfers between flights as the leading cause. 

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