THE ToMyCar app is a new service from Europcar. With it, customers can book, unlock,
and drive their hire car using their smartphone, eliminating the need to visit the counter.
The service is being launched first in the UK from four key locations – London Heathrow, Manchester and Edinburgh airports, and the Europcar Mobility Centre at ExCeL London.
Customers will be able to return their hire car at any of these key locations.
‘ToMyCar harnesses the latest mobile technology to put our customers in control of the car hire process,’ said Ken McCall, managing director, Europcar UK Group. ‘They can locate and unlock their hire car with their smartphone, eliminating the need for picking up the keys at the desk and returning them after the hire.’
The app provides a map, highlighting the pick-up location of the vehicle, allowing customers to go straight to their hire car. They are then able to access their vehicle using their downloaded key via their smartphone.
Any vehicle damage can be recorded by the customer and reported via the app, before they open the doors and begin their journey.
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